OlyRetail prioritizes data security and privacy. All video analytics are processed locally on the edge device, ensuring that raw video footage never leaves your store. Only anonymized insights and aggregated data are transmitted to the dashboard via encrypted channels, aligning with industry security standards.

OlyRetail can be deployed very quickly in most retail environments, say 50 stores in 72 hours. Since it integrates seamlessly with existing CCTV infrastructure, installation is quick and non-intrusive. Our team ensures proper calibration and configuration to optimize performance from day one.

Yes, OlyRetail can intelligently filter out passersby from customers using AI-driven movement tracking and entry-exit analysis. This ensures genuine footfall analytics, providing more accurate customer insights.

Yes, OlyRetail is designed to be seamlessly integrated into both analog and IP camera networks. Our solution works with your existing infrastructure, eliminating the need for costly hardware replacements.

Yes! OlyRetail supports cameras of any make or model. Whichever make or model of cameras you use, our AI-powered system processes video feeds effectively without requiring camera-specific modifications.

No extra space is needed! OlyRetail’s edge device is compact, fitting within a 5-10 inch box that can be placed alongside your existing DVR/NVR setup. Installation is hassle-free and doesn’t disrupt store operations.

Yes! Our dashboard can be fully customized to match your business’s analytics needs. From tailored data views to custom reports and widgets, we ensure your dashboard provides the insights that matter most to you.

Yes, we provide pilot programs ranging from 15 to 45 days, allowing businesses to experience OlyRetail’s impact before committing to a full-scale rollout. This helps you evaluate our analytics capabilities in a real-world setting.

OlyRetail delivers over 90% accuracy in key retail analytics metrics, including footfall counting, heatmaps, and customer behavior insights. Our AI-driven system continuously learns and improves to maintain high precision.

OlyRetail uses advanced visual recognition to exclude staff based on identifiable attributes such as uniforms and apparel. Currently, employees wearing blue uniforms are automatically filtered out of the footfall count. Additional exclusion criteria can be configured as per store requirements.

Yes, OlyRetail fully supports API integration. All captured data can be accessed via API, enabling seamless integration with your existing business intelligence tools, POS systems, or third-party applications.

We offer comprehensive support, including: Proactive System Monitoring: Continuous health checks for CCTV and edge devices, with real-time alerts for any issues. Accuracy Reports: Available upon request when relevant footage is provided by the store team. Dashboard Assistance: Full support for the OlyRetail dashboard, including user management with Role-Based Access Control (RBAC).

In the rare event of a device failure, our support team will replace the faulty edge device within 2-3 business days. Data recovery is possible from locally stored footage on the device, ensuring minimal disruption to your operations.

Yes! We provide regular updates to both the edge device and the dashboard, ensuring optimal performance throughout your subscription period. Additionally, custom dashboard modifications are fully supported based on client requirements.

Absolutely. We continuously evolve our platform to meet our clients' needs. Any new feature requests will be assessed and implemented through a subscription upgrade or a custom development plan.